Privacy Policy

A Better Handyman Killeen TX ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through abetterhandymankilleen.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described below.

Information We Collect

We collect information in the following ways:

• Information you provide directly. When you submit a free estimate request, contact form, or call our team, we (or our scheduling partner) may collect your name, phone number, email address, service address, and a description of the work you need.
• Automatically collected information. Like most websites, our Site may use cookies, log files, and similar technologies to collect information about your device, browser, IP address, pages visited, and how you interact with the Site.
• Third-party form provider. Our estimate request forms are hosted by a third-party scheduling platform (LeadSmart). When you submit a form, your information is transmitted to and processed by that provider so our team can follow up with you.

How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and schedule appointments
• Communicate with you about your project, including by phone, text message, or email
• Improve our Site, services, and customer experience
• Maintain records for accounting, scheduling, and quality assurance
• Comply with legal obligations

We do not sell your personal information to third parties.

Cookies and Analytics

Our Site may use cookies and similar tracking technologies to understand how visitors use the Site and to support embedded content such as maps and lead forms. You can control or disable cookies through your browser settings, though doing so may affect how some parts of the Site function.

Sharing of Information

We may share information with:

• Service providers who help us operate our business, such as our scheduling and lead-management platform
• Subcontractors or technicians assigned to complete work at your home, limited to the information needed to perform the job
• Government authorities or other parties when required by law, subpoena, or to protect our legal rights

Data Retention and Security

We retain information for as long as necessary to fulfill the purposes described in this policy, including ongoing customer service, accounting, and legal requirements. We take reasonable administrative and technical measures to protect the information we collect, but no method of transmission or storage is 100% secure.

Your Choices

You may contact us at any time to ask what information we have about you, request a correction, or ask that we delete information that is no longer needed for an active job or legal requirement. You can also opt out of marketing communications by replying "STOP" to text messages or by calling us directly.

Children's Privacy

Our Site and services are intended for adults seeking home repair services and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

A Better Handyman Killeen TX
Killeen, TX 76541
Phone: (254) 323-2646